Reliable residential and commercial cleaning services since 2010. We don’t just clean spaces, we create environments of well-being.

Frequently Asked Questions: Your Guide to Professional Cleaning Services

Have a question? We’ve got the answers

Whether you are looking for a reliable housekeeper or a professional commercial cleaning crew, we know you have questions. Below, we’ve answered the most common inquiries to help you make an informed decision.

Can’t find what you’re looking for? Contact us.

Residential Cleaning & Housekeeping

Do you offer regular maid services or one-time deep cleanings?

We offer total flexibility! Whether you need a maid once a week, bi-weekly, or a one-time Deep Spring Cleaning, we adapt to your schedule. We also specialize in move-in/move-out cleanings and post-renovation detailing.

Do I need to provide cleaning supplies and equipment?

No, you don’t have to worry about a thing. Our teams arrive fully equipped with high-performance HEPA vacuums and eco-friendly cleaning products. We prioritize non-toxic, biodegradable solutions that are safe for your children and pets.

Will it be the same person cleaning my home every time?

For recurring services, we strive to assign the same cleaner or team to your home. This builds trust and ensures your specific preferences and “little details” are handled perfectly every visit.

Are you insured in case of damage or accidents?

Absolutely. We carry full liability insurance and bonding. Your property is protected, and our employees are rigorously background-checked, so you can enjoy total peace of mind while we work.

Office & Commercial Cleaning

What types of businesses do you serve in Montreal and Quebec?

We serve a wide range of industries, including corporate offices, medical clinics, daycares, gyms, retail stores, and light industrial spaces. Whether you’re a small startup or a large facility in the Technoparc, we have the staff and the equipment to keep your workspace looking professional.

Can you clean our offices after business hours?

Yes. To ensure zero disruption to your team’s productivity, we offer evening, night, and weekend shifts. You and your staff will arrive the next morning to a fresh, sparkling workspace.

Do you offer specialized services like floor waxing or window washing?

We are a “one-stop-shop” for maintenance. Beyond regular janitorial tasks, we offer:

Professional Window Cleaning (Interior/Exterior).
Floor Stripping, Waxing, and Buffing.
Commercial Carpet Steam Cleaning.

Booking, Pricing & Satisfaction

How do you determine the price of your services?

Pricing depends on the total square footage, the type of cleaning (regular vs. deep clean), and the frequency. We offer free, no-obligation estimates. For commercial contracts, we often perform a quick site visit to provide a precise and competitive quote.

What is your cancellation policy?

We understand that life happens. We simply ask for 24 to 48 hours’ notice for any cancellations or rescheduling so we can adjust our team’s routes.

What if I am not 100% satisfied with the result?

Your satisfaction is our best advertisement. If we missed a spot, contact us within 24 hours. We will return to correct the issue immediately at no extra cost. That is our Satisfaction Guarantee.

Areas We Serve

What areas do you serve?

We proudly serve the entire Greater Montreal Area and Quebec City, including:

Montreal: Downtown, Old Port, Saint-Laurent, West Island, Plateau.
Laval: All neighborhoods (Chomedey, Sainte-Dorothée, etc.).
South Shore: Longueuil, Brossard, Boucherville, Saint-Lambert.
Beyond: We also have dedicated teams for commercial contracts in Quebec City and Gatineau/Ottawa.

Have a unique request?

No challenge is too big or too small for us. Every space is unique, and we love making them shine!

Get My Free Quote in 2 Minutes

Our mission

Provide the best high-end cleaning solutions at a competitive cost for your residential and commercial premises.

Our vision

Our company puts at your service a team formed with the experience and qualifications to help you in your life.

Free Estimate

Get a free quote for cleaning services tailored to your needs and budget.

24/7 Assistance

Rafia Service

Phone: 1-800-759-6506
E-mail: service@servicerafia.ca

7 days /7

We provide services from Monday to Friday, but we can also be flexible.

Intensive Cleaning for Complete Post-Construction Clean-Up

At Service Rafia, we offer intensive post-construction cleaning to ensure that your property is free from debris and cleaned to perfection. We manage the disposal of construction and demolition waste, transporting it to designated disposal sites in compliance with government regulations. To streamline the process, we will consolidate all debris into a single location for easy and efficient removal in Montreal, Laval, Longueuil, Ottawa, Gatineau, Quebec City, North Shore, and South Shore.

Our Post Construction & Renovation Cleaning Services Include:

Thorough Dusting: We’ll remove dust from every surface, including walls, floors, furniture, and fixtures.
Deep Cleaning: Our team will scrub and sanitize all surfaces, including bathrooms, kitchens, and other areas.
Window & Mirror Cleaning: We’ll leave your windows and mirrors sparkling clean, giving you a clear view of your new space.
Floor Cleaning & Polishing: Our maids cleaners offer a range of floor cleaning services, including sweeping, mopping, and polishing to restore your floors to their original beauty.
Trash Removal: We’ll remove all construction debris, including leftover materials, packaging, and trash.

Our Detailed Cleaning Process Includes:

Dusting and Vacuuming of all surfaces and upholstery: We’ll remove dust from all surfaces, including furniture, shelves, and light fixtures.
Cleaning of floors, baseboards, cabinets, counters, light fixtures, appliances: We’ll clean and sanitize all surfaces, including floors, baseboards, cabinets, counters, light fixtures, and appliances.
All glass, stone, and laminate surfaces cleaned: We’ll ensure that all glass, stone, and laminate surfaces are thoroughly cleaned and polished.
Dust removal from blinds, light fixtures, ceiling fans: We’ll remove dust from blinds, light fixtures, ceiling fans, and other hard-to-reach areas.
Cleaning the door knobs, tops of doors, moldings: We’ll clean and sanitize all door knobs, tops of doors, and moldings.
Cleaning of kitchens: We’ll clean the stove top, cupboards inside and out, vacuum and wash the floor, and more.
Cleaning of bathrooms: We’ll clean the shower, bathtub, furniture, and other areas in the bathroom.

We also provide the following cleaning services

Steam Carpet Cleaning: We’ll remove dirt, dust, and allergens from your carpets, leaving them fresh and clean.
Window Washing: We’ll wash your windows inside and out, including sills, window glass, and frames.

Contact Us Today

Reach out to Service Rafia for a quote on our professional post-construction cleaning services in Montreal, Laval, Longueuil, Ottawa, Gatineau, North Shore, and South Shore, and across Quebec. Our team of skilled professionals is ready to help return your property—whether it’s your home or office—to its pristine state.

Residential Post-Construction & Renovation Cleaning Services

Transforming your home through renovations or new construction can be exciting, but the dust and debris left behind often require professional attention. At Rafia Cleaning Service, we specialize in residential post-construction and renovation cleaning, ensuring your home is spotless and safe for your family.

Our expert team handles every detail of the cleanup process, ensuring that your newly renovated space is not only clean but also comfortable and ready for immediate use. From removing dust to polishing surfaces, we go beyond the obvious areas to make sure every corner of your home is thoroughly cleaned.

Our Residential Post-Construction Services Include:

Dust & Debris Removal: We remove all construction dust, debris, and leftover materials, leaving your home spotless.
Deep Cleaning of Surfaces: We meticulously clean floors, walls, ceilings, baseboards, and other surfaces.
Window Cleaning: Interior and exterior window cleaning to eliminate any construction dust or smudges.
Fixture Polishing: Thorough cleaning and polishing of light fixtures, countertops, and newly installed appliances.
Bathroom & Kitchen Detailing: We deep clean these high-traffic areas, ensuring sinks, tiles, countertops, and appliances are sparkling clean.
Final Touches: Removing paint splatters, adhesive residues, and ensuring your home is ready for you to move in comfortably.

Our maids cleaners understand the importance of providing a safe and clean environment for your family. Our post-renovation cleaning ensures that your home feels fresh, healthy, and ready for everyday living.

Commercial & Office Post-Construction & Renovation Cleaning Services

A successful commercial renovation or construction project should end with a space that is clean, professional, and ready for business. Rafia Service provides expert commercial and office post-construction cleaning, designed to meet the needs of businesses of all sizes.

Our specialized cleaning team works efficiently to ensure your office or commercial property is left spotless and inviting. From retail spaces to large office buildings, we handle post-construction cleanup with precision and attention to detail, making your space ready for staff and clients in Montreal, Laval, Longueuil, North Shore, South Shore, Ottawa, Gatineau, Quebec City, Boucherville, Saint-Jean-sur-Richelieu, Varennes, Saint-Bruno-de-Montarville, Sainte-Julie, Mascouche, Blainville, Boisbriand, Brossard, Terrebonne, Candiac, Châteauguay, Pointe-Claire, Dollard-des-Ormeaux, Lachine, Anjou, Villeray, Rosemont, Outremont, Ahuntsic, Mercier, Saint-Léonard, Westmount, Saint-Laurent Boulevard, René-Lévesque Boulevard, Laurentides Boulevard, Curé-Labelle Boulevard, de Maisonneuve Boulevard, Taschereau Boulevard, Pie-IX Boulevard, and Chomedey Boulevard.

Our Commercial & Office Post-Construction Services Include:

Full-Site Debris Removal: Elimination of all construction materials, debris, and dust from every corner of your commercial space.
Hard Surface Cleaning: Detailed cleaning of floors, including polishing, waxing, and carpet cleaning, ensuring a professional finish.
Window & Glass Cleaning: Spotless interior and exterior window cleaning to improve natural light and enhance the appearance of your office.
Workspace Detailing: Cleaning of workstations, desks, conference rooms, and common areas to make sure your office is ready for business.
Vent & Air Duct Cleaning: Removal of construction dust from vents and HVAC systems, improving indoor air quality for employees.
Restroom & Break Room Sanitization: Deep cleaning of restrooms, kitchens, and employee break rooms to create a clean and hygienic environment.

Whether your project involves a small office renovation or a large-scale commercial build, Rafia Service delivers the professional cleaning solutions you need. We understand that time is money, and we work efficiently to ensure your business can get back to normal operations as quickly as possible.

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Our Commitment to Excellence in Cleaning Services

Customized Cleaning Solutions for a Clean and Healthy Environment

At Rafia Service, our cleaning staff is dedicated to providing high-quality cleaning services tailored to your specific needs. Since our founding, we have built our reputation on reliability, efficiency, and customer satisfaction. Whether you are a homeowner or a business, our mission is to provide you with a clean, healthy, and welcoming environment.

Our Mission

Our goal is to simplify your life by offering complete, professional, and affordable cleaning and housekeeping services. Our experienced team strives to meet the highest standards of quality, guaranteeing a personalized service that meets your expectations and budget.

Why Choose Us?

Experience: For over 10 years, we have proudly served the Montreal region, including Laval, Longueuil, Brossard, Westmount, Outremont, Côte-des-Neiges, Anjou, Saint-Léonard, Verdun, Hochelaga-Maisonneuve, Plateau-Mont-Royal, Rosemont, Villeray, Ahuntsic, Pointe-Claire, Dorval, Lachine, Ville-Marie, Rivière-des-Prairies, Île-des-Sœurs, Mercier, LaSalle, Saint-Henri, and Saint-Laurent, with reliable and tailored cleaning solutions.
Professionalism: Our professional cleaners are trained, experienced, and passionate, using innovative cleaning techniques to provide you with quality service.
Customization: We understand that every client is unique, which is why we offer customized services to meet your specific needs, whether it’s for regular cleaning or a one-time deep clean.
Eco-friendly commitment: We prioritize eco-friendly cleaning products that are safe for both the environment and our clients’ health.

Our Values

Quality: Every task is performed with care and attention to detail.
Reliability: We honor our commitments and your schedule, ensuring punctual and efficient service.
Customer Satisfaction: Your satisfaction is our top priority. We work closely with you to ensure that every service meets your expectations.

Our Cleaning Services

We offer a wide range of residential and commercial cleaning services, including:

Regular cleaning
Deep cleaning
Office and commercial space cleaning
Post-construction cleaning
Move-in/move-out cleaning
Eco-friendly cleaning

Our Team

Our team consists of qualified professionals who share a common passion for cleaning and customer service. We believe that a clean space contributes to better well-being, productivity, and peace of mind.

RESIDENTIAL AND COMMERCIAL CLEANING SERVICES IN MONTREAL, LAVAL AND LONGUEUIL

Service Rafia is committed to providing personalized cleaning services to suit all budgets.

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Testimonials

“I called on Service Rafia to clean my apartment before moving. The team did an exceptional job, and the space was spotless! I highly recommend them for their professionalism and attention to detail.”

Marie L.

“As a business owner, it’s crucial to have a clean working environment. Service Rafia always meets our expectations. Their team is punctual, efficient and uses environmentally friendly products, which is a plus for us!”

Paul T.

“Service Rafia has been a real asset to our Airbnb rental. Thanks to their cleaning service, our guests are always delighted to find their accommodation spotless. They are reliable and adapt to our specific needs.”

Sophie G.

“I use Service Rafia to clean my Airbnb and couldn’t be more satisfied. They are fast, reliable and always attentive to my needs. My guests always rave about the cleanliness of the apartment!”

Émilie D.