✓ Absolute discretion
✓ Professional protective equipment
✓ Family & social worker coordination
✓ Free on-site assessment
“If you’re here, you’re probably going through a difficult situation — for yourself or someone you care about. We understand that it isn’t easy to talk about, let alone ask for help.”
Our team steps in with respect, warmth and without any judgment whatsoever. Our role isn’t to assess how things got here — it’s to help restore a safe, livable space. For you, for your loved one, or to get a property ready to rent again. You don’t need to explain everything to call us.
Many different situations —
all handled with the same care
Diogenes syndrome
A home heavily cluttered with objects, waste or organic materials accumulated over a long period. Intervention is usually requested by a family member or social worker.
Hoarding disorder
Compulsive hoarding of objects, newspapers, clothing or electronics making the home difficult or impossible to navigate. Full clearout and property restoration service.
Extreme unsanitary conditions
Property with significant unsanitary conditions: mould, pests, contamination, persistent odours. Deep cleaning, disinfection and treatment of contaminated surfaces.
After death or long absence
Property restoration following a death or extended absence — full cleaning, clearout, deodorization. We coordinate with the family, executor or notary.
Rental property restoration
Landlords and property managers needing to restore a rental unit after an unsanitary tenancy. Cleaning, disinfection, deodorization and written restoration report.
Step by step —
organized, respectful, and thorough
Confidential contact
Reach us by form, email or phone. You don’t need to describe everything — we ask the questions needed to understand the situation.
On-site assessment
A supervisor visits to assess the situation and prepare an accurate quote — no commitment, no judgment.
Clearout & sorting
Removal of objects, waste and materials — in coordination with you or the family to keep what needs to be kept. Everything is handled with care and dignity.
Deep cleaning
Full clean of every surface using appropriate protective equipment. Treatment of contaminated areas, mould, and persistent odours.
Disinfection & restoration
Full disinfection, deodorization, written restoration report if required by the property owner or a social worker. The home is returned to a safe, livable condition.
Families, social workers
and property owners — we work with everyone
Families & caregivers
You are supporting a parent or loved one whose home has become unsafe or unlivable. We work with you at your pace, in coordination with the person involved where possible.
Social workers & community organizations
Social workers, community health teams, and non-profits — we accept referrals and coordinate directly with social intervention teams.
Landlords & property managers
Unit to restore after an unsanitary tenancy. Documented quote, written restoration report, fast availability.
Estates & notaries
Property restoration as part of an estate settlement — coordination with the notary or executor, formal quote, prompt intervention.
Frequently asked questions
about hoarding & extreme cleaning
Does the person living there need to be present during the cleanup?
Not necessarily. We can intervene at the request of a family member or social worker who has access to the property. If the person is present, we work at their pace and fully respect what they want to keep.
Can you intervene quickly in an emergency?
Yes — we prioritize urgent situations (city compliance orders, rapid rental turnover, imminent health risks). Contact us and let us know it’s urgent in your request.
Are your teams trained for this type of work?
Yes — full personal protective equipment (PPE) matched to the contamination level, approved disinfectant products, strict safety protocols. Our team is trained to work in challenging environments with professionalism and dignity.
How much does hoarding cleanup cost in Montreal?
Every situation is unique — cost depends on the size of the property, level of clutter and degree of contamination. We offer a free on-site assessment with a precise quote before any work begins, and no obligation.
Is the intervention confidential?
Absolute discretion guaranteed — unmarked vehicles on request, neutral attire, no communication with neighbours. We fully understand the sensitivity of these situations and honour it.
You don’t have to face
this alone — reach out to us
Free on-site assessment · No-obligation quote · Absolute discretion
Reply within 24h — Service Rafia, Montreal since 2010.
